RETURN POLICY
The customer as a consumer within the meaning of Law 2251/1994 (“On consumer protection”) certifies that:
– Knows the identity and address of the company as a supplier, since these details are listed above on this website,
– the full cost of the service provided is clearly indicated, and, as long as it does not include VAT, this is explicitly and explicitly stated, and any additional costs (transport, etc.) are clearly indicated,
– understands and fully consents to the method of payment, delivery and execution, has not been asked to pay any amount for communication with the company
– is fully and thoroughly informed about all the characteristics, essential as well as insignificant, of the products and / or services.
The consumer customer is entitled to withdraw within fourteen (14) calendar days, returning the goods in their original condition, charged with the return costs. This withdrawal must be made by the customer in writing and notified to itanmiafora.gr. The merchant must return the money within 14 days of receiving the cancellation request. However, it may be delayed to return the money if you do not receive the products or proof of return. Refunds must include shipping costs paid by the consumer for the purchase.
Please note that returned products must not be used, worn, washed, modified or damaged and the labels accompanying the product must be present, as they were when you received it along with the retail receipt or invoice. You must also contact the store at 210.2585910 for instructions.
DEFECTIVE PRODUCT
In the unlikely event that the consumer customer receives a defective or damaged product the store will make every effort to replace it with the same or similar product at no additional cost. The consumer customer must inform by e-mail or by phone to be sent instructions for the return of the product. If the product is no longer available, it can be replaced with an equivalent product by arrangement or refund. Itanmiafora.gr does not have a guarantee policy. It is not responsible for any damage that may occur from normal wear, misuse and damage when removing the labels.
